Your privacy matters to us. Learn how Specsy.co collects, uses, and protects your personal information — and how we use cookies and similar technologies.
At Specsy.co, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Specsy.co collects, uses, stores, protects, and shares personal information when you visit our website, place an order, contact us, or use our services.
For the purposes of applicable data-protection law, the organisation responsible for your personal information is:
Trading Name: Specsy.co
Website: https://specsy.co
Email: info.specsyco@gmail.com
WhatsApp: +44 7852 911771
For privacy-related questions, requests, or concerns, please contact us using the details above.
We may collect different types of personal information depending on how you interact with Specsy.co.
This may include:
When you place an order, we may collect:
For prescription eyewear, we may need to collect:
We only seek to collect prescription and measurement information that is reasonably necessary to provide the prescription eyewear you have requested.
We may use your personal information for the following purposes:
We will not use your prescription information for unrelated marketing purposes.
Depending on the circumstances, we may rely on the following lawful bases:
We may process information where it is necessary to fulfil a contract with you or take steps at your request before entering into a contract.
For example, we need your name, contact details, delivery address, and relevant order information to process and deliver your purchase.
We may process personal information where necessary to comply with a legal or regulatory obligation.
This may include maintaining financial, tax, accounting, legal, or other required records.
We may process certain information where it is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and freedoms.
Examples may include:
Where we rely on legitimate interests, we will consider whether the processing is necessary and whether your interests and fundamental rights require stronger protection.
Where consent is the appropriate legal basis, we will request your consent before processing your information for that purpose.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Specsy.co will only process prescription information where there is an appropriate legal basis and applicable condition for doing so.
We use prescription information primarily to:
We will not use prescription information for unrelated advertising or marketing purposes.
We will apply appropriate safeguards to protect prescription information and limit access to authorised individuals and service providers who reasonably need the information to perform their role.
You may voluntarily provide additional information when contacting us, including information submitted through:
Please avoid providing information that is not necessary for your enquiry or order.
Payments may be processed through third-party payment providers.
When you make a payment, your payment information may be processed directly by the relevant payment provider.
Unless specifically stated otherwise, Specsy.co does not intentionally store complete debit or credit card numbers.
Third-party payment providers may process your information according to their own privacy notices and terms.
We do not sell or rent your personal information.
We may share relevant personal information with trusted third parties where reasonably necessary to operate our business or provide our services.
These may include:
Where a third party processes personal information on our behalf, we will take appropriate steps to ensure that the processing is carried out with suitable contractual and security safeguards.
We aim to share only information that is reasonably necessary for the relevant purpose.
You may contact Specsy.co through WhatsApp, email, social media, or other communication platforms.
If you choose to communicate with us through a third-party platform, your information may also be processed by that platform according to its own privacy policy and terms.
Please avoid sending unnecessary personal or sensitive information through social-media or messaging platforms.
Where prescription information is required to process your order, please provide only the information reasonably necessary for that purpose.
Our website may use cookies and similar technologies.
These technologies may be used for purposes such as:
Please see our separate Cookie Policy below for information about cookies, Google Analytics, Google Ads, Meta Pixel, advertising technologies, and consent management.
We may send promotional communications about:
Where consent is required, we will obtain the appropriate consent before sending marketing communications.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
You may still receive essential service communications, such as:
We take appropriate technical and organisational measures designed to protect personal information against:
Access to personal information is limited to authorised individuals and service providers who reasonably require access for legitimate business purposes.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
We will consider the type, amount, and sensitivity of the information when determining appropriate retention periods.
Prescription information will not be retained indefinitely simply because it was previously provided.
When information is no longer required, we will take reasonable steps to securely delete, anonymise, or otherwise dispose of it where appropriate.
Subject to applicable law and certain conditions or exemptions, you may have the right to:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of certain personal information.
Request that we restrict the processing of your personal information in certain circumstances.
Object to certain types of processing, including certain processing based on legitimate interests and direct marketing.
Request certain personal information in a structured, commonly used, and machine-readable format where the legal requirements for this right apply.
Where we rely on your consent, you may withdraw that consent at any time.
These rights are subject to applicable legal conditions and exemptions.
To exercise a right, please contact us using the details provided below.
We may need to verify your identity before completing certain requests.
We may use standard website or advertising technologies that involve automated processing, analytics, or audience segmentation.
We do not use your prescription information to make solely automated decisions that produce legal or similarly significant effects on you.
Our website is not intended to knowingly collect personal information directly from children without appropriate involvement or authorisation from a parent or legal guardian.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can investigate and take appropriate action.
Our website may contain links to third-party websites, including:
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy notice of any third-party service before providing personal information.
If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve your concern.
We may update this Privacy Policy from time to time to reflect changes in:
When we make changes, we will update the "Last Updated" date at the top of this policy.
Where required, we will provide additional information or notice before introducing new uses of personal information.
If you have questions about this Privacy Policy or wish to exercise your data-protection rights, please contact us:
Specsy.co
Privacy Email: info.specsyco@gmail.com
WhatsApp: +44 7852 911771
Website: https://specsy.co
This Cookie Policy explains how Specsy.co uses cookies and similar technologies when you visit or use our website.
Cookies are small text files that may be stored on your computer, smartphone, tablet, or other device when you visit a website.
Cookies can help websites:
We may also use technologies similar to cookies, including tracking pixels, tags, scripts, web storage, and other tracking technologies.
Specsy.co may use cookies and similar technologies for the following purposes:
We separate cookies into different categories so that you can control non-essential technologies.
These cookies are necessary for the website or an online service requested by you to function.
They may be used for:
Where a cookie or similar technology is strictly necessary to provide an online service requested by the user, consent may not be required under PECR.
These technologies may allow our website to remember choices you make and provide enhanced functionality.
For example, they may remember:
Where these technologies are not strictly necessary, we will seek consent where required.
Analytics technologies help us understand how visitors interact with our website.
We may use analytics services such as:
Google Analytics may help us understand information such as:
Analytics technologies are not treated as strictly necessary simply because they help us operate or improve our business.
Accordingly, where consent is required, we will obtain consent before activating analytics technologies.
We may use advertising and marketing technologies to understand the effectiveness of our advertising campaigns and, where permitted, help us show relevant advertisements.
These technologies may include:
These technologies may collect information such as:
Advertising and tracking technologies are not strictly necessary for providing our website.
Specsy.co may use the Meta Pixel or related Meta technologies to:
Meta technologies may involve information being shared with Meta Platforms or related entities.
Where consent is required, Meta Pixel and related non-essential tracking technologies will only be activated after you provide the appropriate consent.
For more information about how Meta handles information, please review Meta's privacy information.
Specsy.co may use Google services such as:
These technologies may allow us to understand website usage, measure advertising campaigns, and evaluate conversions.
Where consent is required, these technologies will not be activated until you provide the appropriate consent.
Google may process information according to its own privacy terms and policies.
When you first visit our website, where required, you will be presented with a cookie-consent mechanism allowing you to control non-essential cookies and similar technologies.
Depending on the technologies we use, you may be offered options such as:
Accept All
Reject All
Manage Preferences
You can choose which categories of non-essential cookies you wish to allow.
Our consent mechanism will not treat simply continuing to browse the website as consent.
You can change or withdraw your cookie preferences after initially providing consent.
Where available, you can use the "Cookie Settings" or similar link on our website to update your choices.
You can also control or delete cookies through your web browser.
Please note that disabling certain cookies may affect the functionality of our website, particularly features such as shopping baskets, checkout, login, or other essential services.
If you have previously consented to non-essential cookies, you may withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing that took place before your withdrawal.
When you withdraw consent, we will take appropriate steps to stop using the relevant non-essential storage or access technologies, subject to technical limitations and the operation of strictly necessary technologies.
Some cookies or similar technologies may be placed or accessed by third-party service providers.
These may include providers such as:
Third parties may process information according to their own privacy policies and terms.
We will provide appropriate information about third-party technologies used on our website and, where required, obtain consent before they are activated.
Cookies may be either:
These are temporary cookies that generally remain on your device only while you are using the website and are normally deleted when your browsing session ends.
These remain on your device for a specified period or until you delete them.
The exact duration of a cookie depends on its purpose and the provider that sets it.
We aim to ensure that cookie and tracking durations are appropriate for the purposes for which the technology is used.
These are cookies or similar technologies placed by Specsy.co or on our behalf.
These are placed or accessed by another organisation, such as Google or Meta.
Third-party technologies may allow the relevant provider to receive information about your interaction with our website.
Some cookies and similar technologies may collect or generate information that can be linked to an identifiable individual.
Our Privacy Policy explains more about how Specsy.co collects, uses, stores, and protects personal information.
Specsy.co provides prescription eyewear and may process prescription information provided by customers.
We do not use cookies or advertising technologies to intentionally collect prescription information for advertising purposes.
Prescription information is handled separately for the purpose of fulfilling and supporting your eyewear order, subject to our Privacy Policy.
The exact cookies and similar technologies used by Specsy.co may change as our website, analytics tools, advertising platforms, payment providers, and other services change.
Our cookie-consent system may provide a current list of technologies in use, including information such as:
Important: The exact cookie names, providers, purposes, and durations should be updated to reflect the technologies actually installed on the live Specsy.co website.
We may update this Cookie Policy when:
The latest version will always be published on this page with an updated "Last Updated" date.
We recommend reviewing this page periodically to understand how we use cookies and similar technologies.
If you have questions about our use of cookies or similar technologies, please contact us:
Specsy.co
Privacy Email: info.specsyco@gmail.com
WhatsApp: +44 7852 911771
Website: https://specsy.co